Help Center

1. Visit edupassify.com/signup
2. Fill in your details (First Name, Last Name, Email, Phone Number, Password)
3. Agree to our Terms & Conditions and Privacy Policy
4. Click "Create Account"
5. Check your email for verification link (check spam folder if not in inbox)
6. Click the verification link to activate your account
7. Sign in and start learning!

After signing up, you'll get:

• Free Trial Access: Try our platform with limited features
• Dashboard: Your personalized learning hub
• Study Roadmap: Customized learning path based on your goals
• Sample Questions: Try a few practice questions to get started
• AI Assistant: Limited free questions to test the AI tutor

To unlock all features, subscribe to one of our affordable plans.

1. Go to the Sign In page
2. Click "Forgot Password?"
3. Enter your registered email address
4. Check your email for a password reset link
5. Click the link and create a new password
6. Sign in with your new password

Note: The reset link expires after 1 hour. If it expires, request a new one.

1. Sign in to your Dashboard
2. Click "Practice Exams" from the menu
3. Select your exam type (WAEC, NECO, or JAMB)
4. Choose a subject (e.g., Mathematics, English, Biology)
5. Select difficulty level and number of questions
6. Click "Start Exam" to begin
7. Answer questions and submit when done
8. View your results and detailed explanations

Yes! You can pause your exam at any time:

• Click the "Pause" button during the exam
• Your progress is automatically saved
• Return to "My Exams" to resume later
• Your timer will continue from where you stopped

Tip: For timed practice exams, we recommend completing in one session to simulate real exam conditions.

Your performance is calculated based on:

• Accuracy: Percentage of correct answers
• Speed: Time taken per question
• Consistency: Performance across multiple attempts
• Improvement: Progress over time
• Subject Mastery: Performance per subject/topic

View detailed analytics in your Dashboard.

Our AI Assistant is your personal tutor available 24/7:

• Ask questions in plain English (or Pidgin!)
• Get instant explanations on any topic
• Request step-by-step solutions to problems
• Clarify difficult concepts
• Practice with example questions
• Get study tips and exam strategies

Example questions: "Explain photosynthesis simply" or "How do I solve quadratic equations?"

It depends on your subscription plan:

• Free Trial: 10 questions total
• Basic Plan: 50 questions per month
• Standard Plan: 200 questions per month
• Premium Plan: Unlimited questions

Your quota resets at the start of each billing cycle. Upgrade your plan for more questions.

Yes, but with a learning focus:

• The AI provides explanations, not just answers
• It guides you through problem-solving steps
• Helps you understand concepts deeply
• Encourages independent thinking

We encourage using the AI to learn how to solve problems rather than just getting answers.

We offer flexible plans for every student:

• Basic: Essential exam prep features
• Standard: Full access with AI assistant
• Premium: Everything + unlimited AI + priority support
• Group Plans: Discounts for schools and study groups

View full pricing and features on our Subscription page.

1. Sign in to your account
2. Go to Subscriptions
3. Choose your preferred plan
4. Select billing frequency (monthly or annual for savings)
5. Enter payment details (card, bank transfer, or mobile money)
6. Confirm payment
7. Start learning immediately!

Payment methods: Mastercard, Visa, Verve, Bank Transfer, USSD

Yes, you can cancel anytime:

1. Go to Subscriptions
2. Click "Manage Subscription"
3. Select "Cancel Subscription"
4. Confirm cancellation

Note: You'll retain access until the end of your billing period. No refunds for partial months.

1. Sign in and go to Past Questions
2. Select exam type (WAEC, NECO, JAMB)
3. Choose subject
4. Select year (we have 15+ years available)
5. View questions with detailed solutions
6. Download PDFs for offline study (Premium only)

Yes! Every past question includes:

• Correct Answer: Clearly marked
• Step-by-step Solution: Detailed explanation
• Concept Explanation: Why the answer is correct
• Related Topics: Links to study materials
• AI Help: Ask for clarification if needed

Earn rewards for inviting friends:

• You earn: 10-40% bonus when your friend subscribes
• Your friend gets: 10-40% discount on their first subscription
• Unlimited referrals: Invite as many friends as you want
• Lifetime rewards: Earn every time they renew

Find your unique referral link in your Referrals dashboard.

1. Go to Referrals
2. Check your balance (minimum withdrawal: ₦1,000)
3. Click "Withdraw"
4. Enter your bank details
5. Submit request
6. Receive payment within 1-3 business days

1. Go to Profile
2. Click "Edit Profile"
3. Update your information (name, email, phone, photo)
4. Click "Save Changes"

Note: Email changes require verification via confirmation link.

We take security seriously:

• Encryption: All data encrypted in transit and at rest
• Secure Payments: PCI-DSS compliant payment processing
• Privacy: We never share your data with third parties
• Regular Backups: Your progress is backed up daily

Read our full Privacy Policy.

We're sorry to see you go! To delete your account:

1. Visit the Account Deletion page
2. Enter your registered email
3. Check your email for deletion confirmation
4. Click the confirmation link

Warning: This action is permanent. All your data, progress, and subscriptions will be deleted.