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Find answers to the most common questions about Edupassify

General Questions

What is Edupassify?
Edupassify is an AI-powered e-learning platform designed to help Nigerian students prepare for and excel in WAEC, NECO, JAMB, and Post-UTME exams. We offer interactive courses, practice tests, past questions, and a 24/7 AI study assistant to support your learning journey.
How does the AI study assistant work?
Our AI study assistant uses advanced artificial intelligence to understand your questions and provide detailed explanations. You can ask questions in plain English (or even Pidgin), and it will break down complex topics into easy-to-understand explanations. It's available 24/7 to help you whenever you're studying.
Which exams does Edupassify cover?
Currently, we offer comprehensive preparation for WAEC, NECO, and JAMB exams. Post-UTME preparation is coming soon and will cover university-specific screening tests for over 50 Nigerian universities.

Pricing & Subscription

How much does Edupassify cost?
We offer flexible pricing plans starting with a free tier. Our paid plans start from ₦2,500/month for basic access and go up to ₦15,000/year for premium features. Visit our Pricing page for detailed information.
Is there a free trial?
Yes! We offer a 7-day free trial for all new users. You can access our full range of features during the trial period with no credit card required. Simply sign up and start learning immediately.
What payment methods do you accept?
We accept various payment methods including bank transfers, debit cards, USSD, and mobile money. All payments are processed securely through Flutterwave.

Features & Content

Can I access past questions on Edupassify?
Absolutely! We have an extensive library of over 10,000 authentic past questions from WAEC, NECO, and JAMB exams spanning 15+ years. Each question comes with detailed solutions and explanations.
Can I download study materials for offline use?
Yes! Premium subscribers can download study notes, summaries, and select materials for offline access. This is perfect for studying when you don't have internet connectivity.
How often is content updated?
We regularly update our content to reflect the latest exam syllabi and add new past questions as they become available. Our AI assistant is continuously improved to provide better explanations.

Technical Questions

Is there a mobile app?
Yes! Edupassify is available on both Android and iOS. You can download our app from Google Play Store or Apple App Store. The mobile app gives you full access to all features.
Can I use Edupassify on multiple devices?
Yes! Your account works across all devices. You can seamlessly switch between your phone, tablet, and computer. Your progress is automatically synchronized across all devices.
What if I have technical issues?
Our support team is available to help you. You can reach us via email at support@edupassify.com, call +234 813 356 8786, or use the contact form on our website. We typically respond within 24 hours.

Account & Security

Is my personal information safe?
Yes! We take data security very seriously. All personal information is encrypted and stored securely. We never share your data with third parties without your consent. Read our Privacy Policy for more details.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your current billing period. No hidden fees or cancellation charges.

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